TERMS AND CONDITIONS
33Shake Terms & Conditions
Welcome to 33Shake.com. By coming here (our awesome website) you agree to our terms and conditions. They’re pretty simple, we hope you like them.
How it works, what to do if it doesn’t
We strive to ship out all orders by next business day. If your order hasn’t arrived within 5 business days of the expected delivery date, please contact us (firstname.lastname@example.org). Occasionally a carrier will be slow to deliver a package through unexpected carrier delays. We will attempt to locate the package in the next 2 business days, and if it cannot be found within that time or delivered to you, we will issue a replacement or refund. If the original package also arrives, you are responsible to then refuse it (send it back to the return address) and pay for return shipping costs.
Copyright and Trademarks
To quote MC Hammer: ‘you can’t touch this’
All content on this site is protected under United States and international copyright laws and is the property of Route 33 Ltd. All rights reserved. All logos, splash screens, page headers, custom graphics, and button icons displayed on this site are service marks, trademarks, and/or trade dress (collectively, “marks”) of Route 33 Ltd. Copying, distributing, transmitting, displaying, modifying, selling, or participating in the sale of, or otherwise exploiting or using any content or any marks in any form or by any means without express written permission from Route 33 Ltd is prohibited and may violate the copyright, trademark or further intellectual property laws of the United States and/or other countries.
Because you deserve to be delighted
We aim for 100% satisfaction with everything we make at 33Shake so if for any reason you’re not delighted, simply return any unused products within 30 days for a full refund of your purchase price.
To return an item, login to your account, view the order using the ‘Complete Orders’ link under the ‘My Account’ menu and click the ‘Return Item(s)’ button to let us know they’re on their way. Then send your remaining products to 33Shake, Fulfilltopia, 1619 Diamond Springs Road, Suite C, Virginia Beach, VA 234555
You are responsible for the return postage costs and we’ll refund your original purchase price in full as soon as we receive your returned items.
Your privacy matters
After all, no one likes a nosey parker
We take your address and contact details to deliver your order(s), and if you agree to receive our emails, you will receive our 33Shake customer mails packed with great training, racing and nutrition info, as well as updates for special offers and promotions. We don’t do spam. Ever. If you don’t agree to our mails, you won’t get them, simple as that.
Your privacy matters
After all, no one likes a nosey parker
We take your address and contact details to deliver your order(s), and if you agree to receive our emails, you will receive our 33Shake customer mails packed with great training, racing and nutrition info, as well as updates for special offers and promotions. We don’t do spam. Ever. If you don’t agree to our mails, you won’t get them, and if you ever want to stop receiving them you'll find a clear unsubscribe link at the bottom of every mail.
Simple as that.
Personal identification information
We may collect personal identification information from users in a variety of ways, including, but not limited to, when users visit our site, register on the site, place an order, fill out a form, respond to a survey, subscribe to the newsletter and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information.
Users may also visit our site anonymously.
We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.
Non-personal identification information
We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our site, such as the operating system and the internet service providers utilised and other similar information.
Web browser cookies
To make this site work properly, we sometimes place small data files called cookies on your device. Most big websites do this too. By continuing to use this website, you consent to the storing and accessing of cookies on your device.
What are cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit the site. It enables the website to remember your actions and preferences (such as login, language, font size and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.
We measure visitors to our website using Google Analytics. This records what pages you view within our site, how you arrived at our site and some basic information about your computer. The information we collect from analytics helps us understand what parts of our sites are doing well, how people arrive at our site and so on. Like most websites, we use this information to make our website better.
We also use third-party Google advertising cookies to personalise content and ads and make them more engaging to you as a user.
How to control cookies
You can control and/or delete cookies as you wish - for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
How we use collected information
33Shake collects and uses users personal information for the following purposes:
● To improve customer service - your information helps us to more effectively respond to your customer service requests and support needs
● To personalize the user experience - we may use information in the aggregate to understand how our users as a group use the services and resources provided on our site
● To improve our site - we continually strive to improve our website offerings based on the information and feedback we receive from you
● To process transactions - we may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service
● To administer a content, promotion, survey or other site feature
● To send users information they agreed to receive about topics we think will be of interest to them
● To share your information with third parties - we may share information with third parties for marketing or other purposes
● To send periodic emails
● The email address users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If a user decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the user may contact us via our site.
How we protect your information
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.
Sensitive and private data exchange between the site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
We do not sell, trade, or rent users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We may use third party service providers to help us operate our business and the site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find links on our site to the sites and services of our partners, suppliers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that website's own terms and policies.
Your acceptance of these terms
By using this site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.
We love ’em, so much we might even put them on a T-shirt
We appreciate your comments, remarks, feedback, suggestions, ideas, and other submissions you disclose or transmit to us (collectively, “comments”). You grant Route 33 Ltd and its affiliates a perpetual, irrevocable, worldwide, royalty-free right and license to use, reproduce, modify, adapt, publish, translate, create derivative works of, distribute, publicly perform, and publicly display (in whole or in part) your comments, your name, and any related copyrights, moral rights, or other intellectual property rights.
Jurisdiction & applicable law
Limey company, Limey law
The small print
Not small, or in print, just clear and simple right here
We do everything in our power to make this site awesome, but we can’t and don’t guarantee it or its contents will always be complete, accurate, uninterrupted, secure, or error free or that the site or the server that makes it available are free of viruses or other harmful components. We may also update these terms and conditions from time to time and you agree to be bound by any changes.
In no event shall Route 33 Ltd be liable for any direct, indirect, consequential, special, or incidental damages arising out of or related to your use of or inability to use this site or goods or services purchased or obtained through this site, whether in an action under contract, negligence, or any other theory, even if Route 33 Ltd has been advised of the possibility of such damages. Route 33 Ltd's total liability for any claim arising from or related to your use of this site shall not exceed one hundred dollars (US$100).
You agree to defend, indemnify, and hold Route 33 Ltd harmless from and against any and all claims, losses, damages, liabilities, costs, and expenses, including attorneys’ fees, arising from or related to your use of this site or violation of any of these terms.
All products, services and information offered through this site are provided without representations or warranties of any kind. Route 33 Ltd expressly disclaims all such representations and warranties, express or implied, including without limitation merchantability or fitness for a particular purpose.
Route 33 Ltd (co no 11007890)
37 Warren Street
London W1T 6AD, UK
Fuelling limitless performance since 2012